Outbound Supervisor [January 2024 to Present]
The warehouse supervisor manages warehouse activities, ensuring continuity, productivity, and superior service. They direct and coordinate daily activities,
manage employee performance, and take corrective action. They review warehouse procedures, monitor expenses, and implement process improvements.
They maintain a clean and safe working environment, ensure compliance with policies, and provide adequate accommodations for individuals with disabilities.
Directs, coordinates, and monitors daily activities and performance of warehouse workers.
Participates in staff selection, performance, and compensation evaluations, corrective action, and terminations.
Ensure that the crew is working safely and efficiently as a team. Guide employees who is not following preferred work methods and/or is working in an
unsafe manner, as well as ensure all hazard analysis and critical control point (HACCP) and other food safety guidelines are always followed.
Suggests and implements process improvements to increase efficiency, productivity, safety, and quality. Reviews warehouse procedures and recommends
operational structure modifications.
Conducts regular department or pre-shift meetings to foster employee engagement and communication.
Outbound Team Lead [June 2023 to Present]
Responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers; and maintaining a safe, organized, clean
and efficient operation. Also proactively identify and analyze problems and implement appropriate corrective action to improve performance.
Work with other line supervisors and management to ensure appropriate work priorities are assigned and issues are efficiently communicated and addressed.
Assign crew members to specific duties to maximize efficiency for a department.
HENNEN AND ASSOCIATES | Texas 2022 to 2023
Merchandiser [August 2022 to June 2023]
Responsible for everything that happened to a product from the moment it got delivered to the store to the moment a shopper picked it up
off the shelf. Depending on the retailer, that may include performing stockouts, organizing the shelf, setting up displays, and setting up
price and promotional signs.
Effectively merchandised product within the store according to pre-determined sets.
Responsible for all aspects of product merchandising within assigned stores.
Interacted in a professional manner with store employees, store management and customers while in the store.
Built relationships with the warehouse team, receivers, buyers, and customers.
Ensured the right products and quantities were delivered to stores on time and placed on the right shelves, with the correct pricing.
Tracked inventory levels and reported shortages.
AMAZON | San Marcos, TX and Kyle, TX 2018 to 2022
Transportation Area Manager [May 2021 to August 2022]
Manage team of Transportation Associates ensuring trucks are received, loaded/unloaded appropriately so customers receive their orders.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Ensured associates were properly trained and have appropriate tools to do their jobs.
Evaluated associates’ skills and knowledge regularly and provided mentoring and training as needed.
Mentor, supported, and motivated team members.
Perform yard audits to keep yard data current and accurate and produced shift reports. Improved communication by creating a direct
communication channel with the Security team.
Transportation Associate [November 2020 to May 2021]
Supported the warehouse by performing various duties to ensure the trailers arrived and left on time.
Checked trucks in and out of the yard.
Performed yard audits, moved 53’ trailers to and from the docks.
Trained peers and coordinated with dock operations.
Created a training document to help the new hires.
Non-Inventory Material Handler [October 2019 to November 2020]
Worked with Non-Inventory Receivers and Procurement Operations Analysts to help maintain inventories and support operations.
Supported operations by maintaining the distribution of products throughout the
fulfillment center and completed accurate daily counts of the Non-Inventory supplies.
Maintained the in-process inventory from market to mini market and made sure the production areas were fully stocked with
the necessary products.
Escalated any low volume to managers to prevent a shortage of items as needed.
Assisted in the management of pallets, carts, black pallet sleeves, and other various non-inventoried goods.
Trained new hires how to safely complete the job tasks.
Responsible for keeping the trailer board up to date.
Fulfillment Associate [September 2018 to October 2019]
Worked in a fast-paced environment storing, picking, packing, and shipping products to bring orders to customers.
Received and put away inventory.
Selected products and ensure product met quality requirements for customer orders.
Got customer orders ready and packed them up. Loaded boxes into trucks for shipment.
Troubleshoot problems and assisted associates as needed.
Operated power industrial trucks (PIT) such as a forklift and electric pallet jack.
Used carts, dollies, hand trucks, and other gear to move items around the facility.